Zento is a company based in Lima, Peru that specializes in recruiting and managing local talent for international companies. We provide excellent service to our clients by creating solid teams with well rounded individuals. Join Zento by applying to one of our open positions!
We are hiring for Valcre, a prominent provider of commercial real estate appraisal software designed to streamline and modernize the appraisal process.
Their platform integrates a cloud-based database, mobile app compatibility, and automated data management capabilities to help appraisal teams efficiently gather, analyze, and report property data.
Valcre’s innovative solutions enable organizations to save time, increase productivity, and deliver high-quality, professional appraisal services to their clients. As part of Valcre’s team, you will contribute to a growing company focused on leveraging technology to transform the commercial real estate valuation industry.
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We are seeking a Support Specialist with at least two years of experience in customer-facing technology support roles. The ideal candidate will have strong technical troubleshooting skills, particularly in software environments, and proficiency with Microsoft Excel and Word. Excellent English communication skills (spoken and written) are essential for effectively assisting international customers.
The successful candidate will demonstrate a persistent problem-solving mindset, analytical thinking, and a process-driven approach to resolving issues. Strong interpersonal skills including empathy, integrity, and dedication to exceptional customer service are vital. Flexibility to work during US Central Time business hours from 11:00 AM to 8:00 PM, Monday through Friday, including occasional weekend shifts with alternating days off, is required.
Proven remote work experience with reliable internet and power supply (including backups) is necessary to ensure uninterrupted support availability. The role demands collaboration, attention to detail, and the ability to manage multiple priorities under pressure.
Experience handling challenging customer situations with professionalism and clarity is highly valued. Candidates who have created training materials or delivered training sessions about technology or processes will be distinguished for their ability to empower team members and customers alike. Familiarity with the commercial real estate appraisal sector, particularly with valuation methodologies and industry-specific software, will be a strong advantage. Additionally, experience working in startups or dynamic, evolving environments is desirable, as it reflects adaptability and comfort with rapid change.
We provide a remote work environment where employees collaborate across diverse teams and functions. Our culture values professionalism, growth, continuous learning, and process improvement. While the work is remote, we require employees to work from a single location within Peru to maintain team cohesion and streamline communication.
GETONBRD Job ID: 53952
Remoto sólo localmente
El trabajo es 100% remoto, pero los candidatos deben residir en Perú para postular.
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