Design Lead Digital Banking en Scotiabank Digital Factory

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Do you want to help us reinvent how people bank?

At the Scotiabank Digital Factory, we are passionate about reimagining, redefining and reinventing the role banking plays in people's lives. We’re looking to fill our team with influencers, makers, creators and leaders who are flexible, curious, adventurous, versatile and responsive; and who are ready to roll up their sleeves in a collaborative and productive environment.

The Digital Factory @Scotiabank is an innovation hub with a clear and well-supported mandate to transform the way banking technology is delivered, by re-imagining the customer experience to deliver new and unique digital value propositions.

We have an intense focus on end user experience, rapid iteration and quality software delivery on a daily basis. Plus, we have the support and experience of one of the world’s largest banks behind us and a talented, and growing, team of industry leaders driving us forward.

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Digital Factory @Scotiabank is looking for you!

You will play a strategic role by bringing human center innovation to the business and to drive and scale our practice-Design and Lead software development projects, workshop design & moderation-You will be a player/coach, providing oversight to a small working team of between 2 and 8 product design practitioners on the execution of an end-to-end digital experience.-You will be a champion for our customers by providing leadership through empathy and inspiration.-You will be responsible for leading the User Experience delivery & ensuring quality on solution delivery. -You will build, coach and mentor teams of User Experience Designers at different levels of expertise.-You will partner and collaborate with product management, engineering, marketing, agile, analytics and other key players within the Digital Banking organization to envision and build products that make our customer’s experience useful, engaging and effective while supporting our business goals.-You will drive Lean/agile UX approaches pervasively throughout the product lifecycle; helping designers to become the collaborative glue that facilitates decisions across the dimensions of value, usability, and feasibility.-You will leverage existing communication channels to build relationships, inspire confidence and influence decisions with your key stakeholders.-You will be accountable for people management and day-to-day Design operations and decisions in regards to information architecture, functionality, UX, usability, visual design content development and research needs.

Expected Skills & Competencies:

A passion for changing the way people bank and a willingness to live in the future and build what’s missing. 
Minimum of 6 years designing software products, 1 year minimum building and developing high-performance design teams in fast-paced organizations (or equivalent demonstrated ability to inspire/coach designers).
Minimum 4 years leading software development projects, workshop design & moderation, interaction design principles, evaluative studies, user testing.
Ability to communicate using rapid visual design techniques.
A natural storyteller with the ability to craft and communicate compelling stories.
A collaborative leader who leverages diversity across disciplines/locations/levels to fuel creativity and innovation in product design.
Thorough understanding of how design, prototyping, and user research meet complex and varied requirements within tight development windows
Thorough understanding of human-centered approach and methods to design.


  • Work with a multidisciplinary and multicultural team .
  • Work with our Digital Factories in Canadá, Mexico, Colombia and Chile.
  • Travel to collaborate & work with our global desgin community at Scotiabank.
  • Local and Global Career development.
  • Preferential rates on bank products and corporate discounts.
  • Bonus, Profit Share, Health insurance, Life Insurance, among other benefits.

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