Más trabajos de Soporte al Cliente

OpenLoop

Client Launch Coordinator en OpenLoop

Empleo finalizado - No se reciben más postulantes

Sigue a OpenLoop en Get on Board y te notificaremos cuando publique nuevos empleos (y podrás encontrar muchos otros empleos de tu interés).

¿Te interesa trabajar en OpenLoop? Mira sus empleos:

OpenLoop is looking for a Client Launch Coordinator to join our team at Lima, Peru. This role will be a member of the Implementation team. The ideal candidate will have experience leading and coordinating program deployments.
About OpenLoop

OpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring healing anywhere. Our telehealth support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states.
Our Company Culture

We have a relatively flat organizational structure here at OpenLoop. Everyone is encouraged to bring ideas to the table and make things happen. This fits in well with our core values of Autonomy, Competence and Belonging, as we want everyone to feel empowered and supported to do their best work.

About the Role

The Client Launch Coordinator will coordinate cross-functional teams in preparation for client/program launch. This will include hosting/leading trainings, QA’ing the patient & provider experience, and creating new processes where needed for a successful client onboarding experience.
Responsibilities include, but are not limited to:
  • Coordinate internal teams in preparation for new client launches.
  • QA internal and external communications, websites, & applications.
  • Assist with client SOP development.
  • Work with the analytics team to prepare program reporting, both internally & client-facing.
  • Prepare & lead cross-functional program trainings - including but not limited to support teams, providers, etc.
  • Other duties as assigned.

Requirements

  • Bachelor's degree in business administration or related field required.
  • 2+ years of experience in program/project coordination, client onboarding, or similar role required.
  • Cross-functional work experience, including operations and project management roles.
  • Excellent communication and stakeholder management skills (both with clients and internal stakeholders).
  • Strong time management and organizational skills.
  • Must be a proactive, fast learner with strong problem solving skills.
  • Fluency in English (C1) and excellent written and verbal communication skills.
  • Available to work in a hybrid work model.

Desirable skills

  • Experience in project leadership within a startup or healthcare environment (desired).

Our Benefits

  • Contract under a Peruvian company ID ("Planilla"). You will receive all the legal benefits in Peruvian soles (CTS, "Gratificaciones", etc).
  • Monday - Friday workdays, full time (9 am - 6 pm).
  • Unlimited Vacation Days - Yes! We want you to be able to relax and come back as happy and productive as ever.
  • EPS healthcare covered 100% with RIMAC - Because you, too, deserve access to great healthcare.
  • Oncology insurance covered 100% with RIMAC
  • AFP retirement plan—to help you save for the future.
  • We’ll assign a computer in the office so you can have the best tools to do your job.
  • You will have all the benefits of the Coworking space located in Lima - Miraflores (Free beverage, internal talks, bicycle parking, best view of the city)

Áreas al aire libre Las oficinas poseen espacios abiertos (parques, terrazas, etc).
Accesible OpenLoop ofrece espacios e infraestructura accesibles para personas con movilidad reducida.
Seguro de vida OpenLoop paga un seguro de vida para sus empleados.
Ausencia por enfermedad pagada Se ofrece cobertura por días no trabajados a causa de enfermedad (pueden aplicar límites).
Teletrabajo opcional Algunos días puedes trabajarlos desde tu casa.
Estacionamiento de bicicletas Hay un lugar privado para estacionar las bicicletas.
Cobertura de salud OpenLoop paga o copaga cobertura de salud adicional a lo legal.
Aporte a pensión La empresa contribuye con fondos para pensiones como 401(k) y otros.
Seguro dental OpenLoop paga o copaga un seguro dental.
Computadora OpenLoop proporciona una computadora para tu trabajo.
Vestimenta informal OpenLoop no exige ningún código de vestimenta.
Descuentos en compras OpenLoop tiene convenios de descuentos con algunos comercios.
Vacaciones extra OpenLoop otorga vacaciones pagadas adicionales al mínimo legal.
Bebidas y snacks OpenLoop ofrece algunas bebidas y snacks de libre disposición en la oficina.

Política de trabajo remoto

Híbrido

Se trabaja algunos días de forma remota y otros en la oficina en Lima (Perú).

Sólo empleos que valen la pena.
Regístrate gratis y descubre empleos seleccionados para ti.